FAQs
Do you have a waitlist?
Yes, if you’re interested in working together, you can book a consult or submit an inquiry at info@yourgoldenwellness.com and I’ll follow up with you when my practice goes live in early 2026. Consultation services are open now. Please do not provide confidential information over email.
Can you provide a super bill?
Yes, at the request of a client. This does not guarantee financial coverage from insurers.
Do you accept insurance?
No, I’m an out-of-pocket provider, which means you will be provided a Good Faith Estimate and fully financially responsible for the cost of services at the time of service.
What credit cards do you accept?
All major credit card companies, as well as local credit cards, can be accepted, including American Express, Discover, Visa, Mastercard, and HSA/FSA cards.
Do you offer a sliding scale option?
Yes, a sliding scale fee may be available as a temporary arrangement, assessed individually based on specific circumstances. Eligibility is determined through a review of financial hardship and supporting income documentation. Clients experiencing difficulty with payments are encouraged to discuss this promptly to explore potential options. However, approval is not guaranteed. If a reduced rate is offered, it is intended as a short-term solution. Clients are expected to resume the standard fee once their financial situation stabilizes, as per the original agreement with their clinician.
Do you charge a cancellation/late fee?
Not if it is cancelled 24 hours before your scheduled appointment. If you are unable to provide notice to a session cancellation within that timeframe, you will be obligated to pay the full session fee. For new clients, I allow a one-time courtesy the first time if they cancel outside this timeframe for reasons outside of their control like an emergency or being sick. If a client does not cancel and no shows to an appointment, they will be charged the full session fee plus an additional late fee.
Do you offer in-person services?
Not at this time. All services are provided via a HIPPA-compliant live video and Electronic Health Record (EHR) platform.
What do you charge for consulting services?
Consulting services are offered at an agreed upon contract-based flat rate or hourly rate, which can range depending on the type of consulting service, requested level of commitment, time, activities, and service needs. For more information, you may submit a consultation information form here.
Where are you licensed?
I’m currently licensed to independently practice in the District of Columbia, Maryland, Virginia, Georgia, and Florida. Although my services are strictly virtual, all clients must reside within one of the five states listed. I can also provide administrative and consultation services as legally appropriate in those states (e.g., review of policies, procedures, bylaws, or staff development through training courses) and on an as needed basis.
What are your hours of operation?
For all matters pertaining to my solo practice, I conduct business mostly on the weekends and I do not provide on-call crisis support. If you’re experiencing a psychiatric emergency, please contact 988 via phone or text for the Suicide and Crisis Hotline, or 911 for all other emergencies.